LogAnalyzer: Facility and Severity is missing

Question: I use a logfile of rsyslog as source type in LogAnalyzer, everything is good but the facility and severity information tabs of the messages are missing, like in this screenshot.

Answer: The solution is rather simple, your current file template does not contain syslog priority or facility. Kindly switch to RSYSLOG_SyslogProtocol23Format which is RFC5424 format which contains the required information. You can use the template for a single action or you can use it as the default template. Below you can find a example for both cases:
Please note that this example only apply to a single logfile:

mail.* /var/log/maillog;RSYSLOG_SyslogProtocol23Format

This is the example for a default template:

$ActionFileDefaultTemplate RSYSLOG_SyslogProtocol23Format

Please note that you need to change the logfile type to RSyslog Format23 in your Loganalyzer logstream sources as well. You can do that by editing the “config.php” of LogAnalyzer.
Open the “config.php” with your favourite editor and add the following line to the correct source:

$CFG[‘Sources’][‘Source1’][‘LogLineType’] = “Syslog23”;

Afterwards the configuration should look like this.
Don’t forget to save the changes. Now you can refresh the Webpanel of LogAnalyzer and then you should see the facility and severity missing information tabs, like in this screenshot.

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