Enterprise Support
Professional services are being offered by Adiscon, the company that sponsors rsyslog development. For details, please contact Adiscon Sales.
| Options | Enterprise Support | Extended Enterprise Support | Unlimited Enterprise Support |
| Max. hours | 15 | 25 | 40 |
| Email support |  | | |
| Phone support | | | |
| Response time | 1 – 2 business days | 24 hours on business days | 24 hours on business days |
| Cost | 2999 EURO | 4999 EURO | 19999 EURO |
| Number of installations | 5 | 5 | Unlimited |
| Customer contact personnel | 1 | 2 | 2 |
Purchase RSYSLOG support directly from the source. This contract provides priority email support and phone support. It is a great option if you need to provide proof of software support in your organization. This contract provides
- unlimited email support tickets during validity
- fixes for current and outdated rsyslog releases
- advise on how to implement rsyslog in the best possible way.
All contracts run for a period of one year.
Under this contract, fixes for rsyslog releases will be provided / created, assuming it is possible to do that with the code base in question.
The contract is for end-users only, not for interim-support through a service provider. If you are a service provider, please contact us via the Customer Service System.