rsyslog

The rocket-fast system for log processing

Error Messages

This page covers error message you may see when setting up rsyslog with TLS. Please note that many of the message stem back to the TLS library being used. In those cases, there is not always a good explanation available in rsyslog alone.

A single error typically results in two or more message being emitted: (at least) one is the actual error cause, followed by usually one message with additional information (like certificate contents). In a typical system, these message should immediately follow each other in your log. Keep in mind that they are reported as syslog.err, so you need to capture these to actually see errors (the default rsyslog.conf’s shipped by many systems will do that, recording them e.g. in /etc/messages).

certificate invalid

Sample:

not permitted to talk to peer, certificate invalid: insecure algorithm

This message may occur during connection setup. It indicates that the remote peer’s certificate can not be accepted. The reason for this is given in the message part that is shown in red. Please note that this red part directly stems back to the TLS library, so rsyslog does actually not have any more information about the reason.

With GnuTLS, the following reasons have been seen in practice:

insecure algorithm

The certificate contains information on which encryption algorithms are to be used. This information is entered when the certificate is created. Some older algorithms are no longer secure and the TLS library does not accept them. Thus the connection request failed. The cure is to use a certificate with sufficiently secure algorithms.

Please note that no encryption algorithm is totally secure. It only is secure based on our current knowledge AND on computing power available. As computers get more and more powerful, previously secure algorithms become insecure over time. As such, algorithms considered secure today may not be accepted by the TLS library in the future.

So in theory, after a system upgrade, a connection request may fail with the “insecure algorithm” failure without any change in rsyslog configuration or certificates. This could be caused by a new perception of the TLS library of what is secure and what not.

GnuTLS error -64

Sample:

unexpected GnuTLS error -64 in nsd_gtls.c:517: Error while reading file.

This error points to an encoding error with the pem file in question. It means “base 64 encoding error”. From my experience, it can be caused by a couple of things, some of them not obvious:

  • You specified a wrong file, which is not actually in .pem format
  • The file was incorrectly generated
  • I think I have also seen this when I accidentaly swapped private key files and certificate files. So double-check the type of file you are using.
  • It may even be a result of an access (permission) problem. In theory, that should lead to another error, but in practice it sometimes seems to lead to this -64 error.

info on invalid cert

Sample:

info on invalid cert: peer provided 1 certificate(s). Certificate 1 info: certificate valid from Wed Jun 18 11:45:44 2008 to Sat Jun 16 11:45:53 2018; Certificate public key: RSA; DN: C=US,O=Sample Corp,OU=Certs,L=Somewhere,ST=CA,CN=somename; Issuer DN: C=US,O=Sample Corp,OU=Certs,L=Somewhere,ST=CA,CN=somename,EMAIL=xxx@example.com; SAN:DNSname: machine.example.net;

This is not an error message in itself. It always follows the actual error message and tells you what is seen in the peer’s certificate. This is done to give you a chance to evaluate the certificate and better understand why the initial error message was issued.

Please note that you can NOT diagnose problems based on this message alone. It follows in a number of error cases and does not pinpoint any problems by itself.

invalid peer name

Sample:

# sender error
error: peer name not authorized -  not permitted to talk to it. Names: DNSname: syslog.example.com; CN: syslog.example.com;

# receiver error
unexpected GnuTLS error -110 in nsd_gtls.c:536: The TLS connection was non-properly terminated.
netstream session 0x7fee240ef650 from X.X.X.X will be closed due to error

This error is caused by the Subject Alternative Name or Common Name on the receivers certificate not matching any StreamDriverPermittedPeers (RainerScript) / $ActionSendStreamDriverPermittedPeers (Legacy Rsyslog). Either we need to update this parameter with the correct domain name / appropriate wildcard or change the AuthMode of the Stream Driver to be less strict (be sure to carefully read the documentation and understand the implications before taking this route).

The receiver error is fairly generic and comes from the upstream GnuTLS library, because the sender has decided it’s not authorized to talk to the remote peer over TLS it tears down the connection before any records are sent, this is treated as a premature termination by the library and it returns the given error.

See also

Help with configuring/using Rsyslog:

  • Mailing list - best route for general questions
  • GitHub: rsyslog source project - detailed questions, reporting issues that are believed to be bugs with Rsyslog
  • Stack Exchange (View, Ask) - experimental support from rsyslog community

See also

Contributing to Rsyslog:

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