Professional Services for Rsyslog

Professional services are being offered by Adiscon, the company that sponsors rsyslog development. For details, please contact Adiscon Sales. 

EMail Support Service

Purchase rsyslog support directly from the source. This contract provides priority email support. It is a great option if you need to provide proof of software support in your organization. This contract provides

• unlimited email support tickets during validity
• fixes for current and past rsyslog releases
• advise on how to implement rsyslog in the best possible way.

Under this contract, fixes for old rsyslog releases will be provided / created, provided that it is possible to do that with the code base in question. Phone support is not included.

Custom-Written Config File

Creating rsyslog config files is easy - but if you would like to have that extra feature and have no time to do it, this service is for you. Important: BEFORE you purchase this service, contact us and inquire (via info@adiscon.com) whether or not your desired result can be achieved via rsyslog. Once this is clear, order the service and we will ship a custom-made configuration file within 5 working days (at latest, most often much faster). For security reasons, we will not put passwords into the configuration file, but will place easy to read comments in the places where you need to put them in. The agreement is governed under German law. You may also purchase this service if you would like to have your own configuration file reviewed, e.g. for auditing purposes.

Custom Development

Do you need an exotic feature that otherwise would not be implemented? Do you need something really quick, quicker than it is available via the regular development schedule? Then, you may consider funding development for a specific functionality. We are always looking for interesting projects. If you hire us to to do the job, you can be sure to get the best possible and probably quickest solution, because we are obviously at the heart of the source code. No need to get aquainted to anything, no risk of misunderstanding program concepts. Benefit from our vast syslog experience.

Please note that custom development is not limited to rsyslog. We offer a number of logging solutions and can also work as part of your time for specific requirements. The opportunities are endless, just ask. We will work with you on your requirements and provide a quote on the estimated cost. Just write to sales@adiscon.com for details.

Consulting Services

Do you have demanding logging requirements? Why not talk to a real logging professional? Instead of trying to find the solution like a needle in the haystack, talk to the team that brought rsyslog, phpLogCon, the Windows MonitorWare products and other logging solutions. We sweat logging for over 15 years now and can help quickly. Depending on your needs, consulting can be carried out via email, the phone or on your premises (for larger or local projects). Everything is possible, it just depends on your needs. Consulting services are available in English and German. Just mail sales@adiscon.com what you are interested in and we will work with you on a proposal that fits your needs.

All agreements are governed under German law.

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This documentation is part of the rsyslog project.
Copyright © 2008 by Rainer Gerhards and Adiscon. Released under the GNU GPL version 3 or higher.